Medical
Skincare
Acne prescriptions, skincare
and more—all from home.
Affordable prices
Easy, fast, free online consultations
Next-day delivery
Skincare Treatments
*Prices listed above are based on the minimum amount for each treatment.
What is medical skincare?
Medical skincare refers to the treatment of skin concerns such as skin irritation, acne, dark spots, and melasma using doctor prescription-required medication.
elife's treatments address the root cause of these conditions, making them highly effective and offering long-lasting results.
Key features
Perfect for those who:
Why choose elife?
English-speaking doctors
One-on-one consultations with bilingual counselors / doctors.
Affordable prices
Best quality and prices in Japan + free Loyalty Cash Back Program
No consultation fees
Next-day delivery, with free online consultations and follow-ups
Medical consultation process
Book online
Create an account, answer a short medical questionnaire, and talk directly to a counselor or book an appointment.
Receive doctor's prescription
After an one-on-one counseling session, the doctor will provide an online consultation via smartphone or PC.
Receive medication
Discreet packaging, delivered the next day right to your doorstep*
Trusted by over 100,000 users in Japan
Thank you for the quick response.
I appreciated that the support staff collected and redelivered the item. I'll definitely continue using your service.
The doctors are professional and friendly.
Overall satisfactory. There were technical issues with the call, but I submitted feedback, which was handled well. Thank you.
Got a proper response!
I received an answer and honestly thought, “That's what I wanted to hear! I thought. Thank you very much for your kindness.
Frequently asked questions
- Medicines are prescribed by Japanese licensed doctors from affiliated medical clinics.
*We check credentials of the doctors and clinics to offer safe, high-quality, evidence-based treatment and care for all of our customers.
- All consultations are free.
- Medicine is typically shipped with Yamato Transport's Neko Post or Kuroneko Yu-Packet (postal box delivery). If your order does not fit in the smaller box, we wil use Takkyubin Compact or Takkyubin.
*Cool delivery is used for medicines requiring refrigeration.
- If payment and consultation are completed by 4:00 p.m. on weekdays or by 3:30 p.m. on weekends and holidays, medicines and products will be shipped on the same day, and at the earliest delivered to the registered address the next day, depending on your area.
- In some areas (Hokkaido, Aomori, Akita, Okinawa, remote islands, etc.), it may take several days to deliver.
- Note: All deliveries are handled by Yamato Transport.
- Medications cannot be returned, exchanged or cancelled after the prescription has been confirmed. We also do not accept returns, exchanges, or cancellations for non-prescription items.
- Subscriptions can be cancelled at any time 48 hours before the payment date, without any cancellation fees.
- If you have any questions, please contact our customer support.