Thank you for using elife.
We would like to inform you of our online clinic hours and customer support hours during the year-end and New Year holidays, as well as the expedited delivery dates for subscription orders.
*Please note that making online doctor's appointments may be difficult between 12/29 and 1/3.
Delivery of Recurring Subscription Orders
Subscriptions planned for a regular delivery between 12/29 and 1/3 will be shipped ahead / behind schedule.
We kindly ask for your cooperation in reducing missed deliveries during the year-end and New Year holidays.
*Payments will be finalized at the time of shipment.
New Timeline:
Subscriptions scheduled for shipment between 12/29 (Sun) and 1/2 (Thurs) will be shipped 5 days earlier.
For example, an subscription order originally set to ship on 12/29 (Sun) will now ship 5 days earlier on 12/24 (Tue), and so on.
Subscriptions scheduled for shipment on 1/3 (Fri) will instead be shipped on 1/4 (Sat).
If you would like to change your shipment date manually, please access your My Page by 12/22 (Sun) at 23:59 to request a change in shipping date.
We will not be able to accept any shipment date changes to be between 12/29 and 1/3.
My Page Change of Regular Delivery Shipping Date
https://elife.clinic/en/profile/subscriptions
If you have any questions or concerns, please contact us on LINE or through the dedicated inquiry form.
We apologize for any inconvenience this may cause you and appreciate your understanding.
We look forward to your continued patronage in the New Year.
elife Customer Support